Freezer Not Cooling
Your freezer is running but not reaching the correct temperature, putting your food at risk.
Next-day freezer repair slots available
Fast, Reliable Freezer Repair Service
Expert technicians fixing your freezer at home
Experienced engineers
Fixed-price diagnosis
Genuine manufacturer parts
90-day parts & labour warranty
4.9/5 customer satisfaction
12,000+ appliances repaired
What’s your freezer doing?
These are the freezer faults we fix most often across London — many can be diagnosed and repaired in a single visit.
Frost Build-Up
Excessive frost or ice layers forming, reducing storage space and efficiency.
Strange Noises
Loud humming, clicking, or rattling sounds indicating mechanical issues.
Water Leaks
Pooling water around or under the freezer, often due to drainage or defrost problems.
Door Seal Damage
Faulty seals causing cold air to escape, leading to higher energy bills and inconsistent cooling.
Something else?
Describe the fault in the booking form and our team can review the issue with you.
What our customers say on Google
Real, verified reviews from London households and landlords — straight from our Google Business Profile.
4.9Google rating•78 reviews
Google
“Excellent and very courteous Service polite and Jason explained what the issue was and how to fix it and has left me with instructions to defrost a fridge freezer for 48 hours which I will do and I’m really happy with the results.”
Google
“This is the second time I have asked Alpha Appliances to repair an appliance, and as before, they attended very promptly and at an agreed time. The engineer was able to diagnose the fault and a quote for repair was emailed in a few days. It took about a week to source the parts required and then another day or two before the engineer came to fit them. I was impressed with the service, advice and communication with this company and will definitely use them again when another appliance fails to operate. Absolutely 5 star!”
Google
“Paul from Alpha Appliances came to my place in Slough to help fix the washing machine. He examined the machine explained the working parts and found what was causing the leak. He addressed the issue and helped by providing some tips to prolong the life of the washing machine. I'm very happy, Paul was very knowledgeable, professional and helpful.”
Google
“After being constantly let down on appointments by other repair companies i didn’t hold much hope but Alpha appliances changed that. They were quick to respond to my enquiry and had me booked in and my appliance repaired in super fast time. The price I paid was emergency service at what other companies charged just for call out. Fast, friendly and more importantly they followed through. Highly recommend for a honest service.”
Where we cover
Engineers based across London and the Home Counties.
ChingfordCharltonSloane SquareMortlakeWillesdenEmerson ParkSt HelierBrondesburyDe Beauvoir TownWorcester ParkCheamGunnersbury
Book a freezer repair engineer now
Next-day freezer repair slots across London. Fixed-price diagnosis, genuine parts, 90-day guarantee.
Freezer brands we repair across London
V-zugBekoIndesitBaumaticHooverLECNeffBrandtCDAAristonMieleAEGBellingLeisureWhirlpoolSub-ZeroMideaGorenjeDelonghiCandyWhite KnightInsinkeratorHisenseFridgemasterBertazzoniZanussiSamsungAltimoZenithStovesHotpointBlombergFisher & PaykelBoschRangemasterDe dietrichAmicaHadenSiemensLGCapleLiebherrElectroluxGaggenauBarazzaWestinMontpellierSmegBritanniaElicaV-zugBekoIndesitBaumaticHooverLECNeffBrandtCDAAristonMieleAEGBellingLeisureWhirlpoolSub-ZeroMideaGorenjeDelonghiCandyWhite KnightInsinkeratorHisenseFridgemasterBertazzoniZanussiSamsungAltimoZenithStovesHotpointBlombergFisher & PaykelBoschRangemasterDe dietrichAmicaHadenSiemensLGCapleLiebherrElectroluxGaggenauBarazzaWestinMontpellierSmegBritanniaElica